Handling bookings
- How we identify your repeat clients on Treatwell
- How do I block a customer from booking with me?
- How can I check the details of a booking?
- Checking out bookings and how to reverse it
- What if a client wants to reschedule?
- How can I reschedule an appointment?
- How to cancel an appointment and issue a refund
- A customer did not arrive for their appointment, what can I do?
- The treatment was provided at a different price, what do I do?
- A customer left without paying for their appointment, what can I do?
- Automated Client Forms are here