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  1. Partner Help Centre
  2. Managing bookings
  3. Handling bookings

Handling bookings

  • How we identify your repeat clients on Treatwell 
  • How do I block a customer from booking with me?
  • How can I check the details of a booking?
  • Checking out bookings and how to reverse it
  • What if a client wants to reschedule?
  • How can I reschedule an appointment?
  • How to cancel an appointment and issue a refund
  • A customer did not arrive for their appointment, what can I do?
  • The treatment was provided at a different price, what do I do?
  • A customer left without paying for their appointment, what can I do?
  • Automated Client Forms are here
Partner Help Centre
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