Treatwell POS

How to use Treatwell POS

• How to set up the POS system: First steps and important information
• Checking out appointments with the POS system
• POS quicklist ('Sales')

Other typical functions and features

• POS reports
• How to use the SumUp card reader
• Carrying out a refund with the POS system
• POS: Adjustments of cash deposits and cash withdrawals
• Handling Tips and Gratuities with the POS system
• Product management / Inventory with the POS system

See all 13 articles

Frequently asked questions

• What to do if there's an error with the POS system
• The cash drawer does not open or no receipts are being printed - what should I do?
• How do I perform a partial refund if I use the POS till system?
• What do I do if a day-end closing has already been carried out by mistake or a mistake has been made while carrying it out?
• Not all appointments have been checked out yesterday. How can I make up for them?
• Which paper rolls are compatible and where can I buy them?

See all 10 articles

Data transfer to third parties

• Exporting the transaction report with the POS system
• Read only access for your POS transaction reports

Additional notes and information

• Discount Policies when using the POS system
• Handling salon vouchers with the POS system
• Managing multiple venues or chains
• Information flow and recording when using the POS system
• Transactions and items in the ‘end of day report’
• VAT indicator and declaration on sale receipts

System requirements /Hardware

• Working with Star Micronics mPOP (‘Treatwell POS Setup’)
• Working without Star Micronics mPOP (‘Software only’)
• How to setup the Treatwell POS (mPOP & tablet)
• Install receipt printers on Windows and Mac computers

Tax audit

• Tax auditor user role

POS functions summary and advantages of POS usage

• POS functions summary
• Why should I use a POS system?
• What are the advantages of using Treatwell POS?