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  1. Partner Help Centre
  2. Managing bookings

Managing bookings

Best practices for managing bookings

  • Introducing: Treatwell Payment Protection
  • Treatwell Payment Protection: FAQs
  • Requiring no-shows to prepay next time they book you online
  • Everything you need to know about your successful booking score

Booking notifications

  •  How to turn on push notifications for your Connect app
  • How can I control the notifications we receive about bookings?
  • Prepaid or Pay at venue?: the two types of Treatwell bookings

Handling bookings

  • How we identify your repeat clients on Treatwell 
  • How do I block a customer from booking with me?
  • How can I check the details of a booking?
  • Checking out bookings and how to reverse it
  • What if a client wants to reschedule?
  • How can I reschedule an appointment?
See all 11 articles

Managing your direct customers

  • How can I sell salon vouchers via Connect?
  • How do I add a walk in appointment?
  • How to add recurring appointments 
  • How do I add my clients to Connect?
  • How to upload a client list to Connect
  • How do I export my client list?
See all 10 articles
Partner Help Centre
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