How to add your resources in Connect and why

Setting up resources in Connect allows you to manage the rooms and equipment in your salon so that you can avoid receiving more simultaneous bookings than you have the tools to provide.

For example, if you have 8 team members who can provide pedicures, but only 4 pedicure chairs, setting up these chairs as a resource means that only 4 customers could book a pedicure service to take place at the same date and time.

The most popular resources that our partners add are pedicure chairs, nail bar stations and other specialist equipment such as laser hair removal machines or massage rooms.

How to add a resource:

1. Head to Connect on a desktop
2. Open settings from the top right corner
3. Above your salon name, go to the tab for ‘Resources’
4. Click the green “+ Add New” button
5. In the box that appears, name your resource. For the above example, let’s type ‘Pedicure Chairs’.
6. The quantity dictates how many of this piece of equipment you have. In our example salon, that would be 4. 
7. Now tick the box next to each of the services which require the equipment
8. Click save

You’ll need to remember that if you assign a service to more than one resource, for example, a room and a piece of equipment, when a customer books that service both resources will be in use and no other customers can book either of the resources (whether separately or together). Similarly, the service will only be bookable if both resources are free.

How to delete a resource:

1. Head to Connect on a desktop
2. Open settings from the top right corner
3. Above your salon name, go to the tab for "Resources"
4. Click the resource you want to delete
5. Click “Delete” in the bottom left corner