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What are pricing levels and how do I add them?

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Sally
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Pricing levels are a way to set up your menu to reflect the different pricing that each member of your team might charge for their services. For example, a junior stylist will likely charge customers less for a haircut than a senior stylist or colour director. Setting up these pricing levels in Connect is simple and fast. Here’s how:

Make sure your full team is set up in Connect

To be able to define pricing levels, you’ll need to have each of your team members set up in Connect. Amongst other great things, this allows you to differentiate prices, and also perform more than one service at a time, meaning more bookings for you. To learn how to set up your team, check this article.

Create your pricing levels:

  1. Head to “Menu” in Connect on a desktop
  2. On the left, click “pricing levels”
  3. Click “Add New” in the top right corner
  4. Name your pricing level. (This could be ‘Stylist’, ‘Beautician’, ‘Art Director’ etc.)
  5. Tick the boxes for each of your team members that belong to this pricing level
  6. Click “Save”
  7. Repeat the process for each pricing level

Please note: In order, to save the pricing levels, you must set a minimum of two levels.

 

Edit your service prices according to the new pricing levels

For each of your menu services, you’ll now need to determine which pricing levels you’d like to be available, and how much to charge for each. To do this:

  1. Head to “Menu” in Connect on a desktop
  2. Click on the service you’d like to edit 
  3. Select the team members who perform the service
    Tick the box that says “Use staff pricing levels” (below the team section)
  4. You’ll now see the pricing levels that you just created
  5. From there, you can specify the duration and price of the service according to each pricing level
  6. Don’t forget to click “Save”

Removing team members and pricing levels from a service

If you’ve had a change in your team and need to remove team members or pricing levels from a service, it’s important to complete the below steps in the correct order. Removing services from the team member section of Connect can cause problems, so it’s important to:

  1. Go to your menu in Connect
  2. Click to open a service
  3. Where you see your team members selected, untick the box for anyone who no longer offers this service (if you want to remove a pricing level completely, untick every team member assigned to that level)
  4. Click save

You’ll need to repeat those steps for each service which the team member is assigned to.

Deactivating a pricing level

After completing the steps above, if your pricing level is no longer needed, it’s best to deactivate it altogether. To do that:

  1. Go to your menu in Connect
  2. On the left side, click “Pricing levels”
  3. Click the pricing level that you’re ready to delete
  4. Click “Delete” at the bottom of the box

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