Have you heard the fabulous news? Top Rated is back for 2021 and, after the year we’ve all had, we could all do with a little reason to smile.
If you’re just joining us and aren't sure what Top Rated is, it’s basically our yearly celebration of all the businesses that go above and beyond to create unforgettable experiences for their customers.
With Top Rated, the best salons aren’t judged by us, they’re judged by the real customers who leave real reviews. We then count up all the 5-star salons and give the Top Rated awards to the best of the best.
And, because everyone deserves recognition for their hard work, we’ll be letting the whole world know which salons took home the Top Rated crown.
How can I become a Top Rated 2021 Partner?
To become a Top Rated 2021 partner, between 1st January and 14th November 2021, you must have:
- At least 30 reviews. We've seen that this year customers are leaving more reviews than ever, so even if you're relatively new to Treatwell you can still knock it out of the park.
- Over 95% 5-star reviews. This means for all of the reviews you've received in 2021, 95% of them need to be 5-star.
Why are good reviews important?
When it comes to finding the right salon, the best hairdresser or nail artist, people want to hear about others’ experiences before making up their mind. Did you know that over 90% of bookings go to salons with 21 or more client reviews? That’s right – good reviews play a huge role in keeping those bookings coming in.
Positive reviews also help you build a strong online reputation, and that’s important. Now more than ever, customers are looking for salons that go above-and-beyond to create a safe, hygienic environment – and seeing lots of 5-star reviews is the ultimate way to make clients feel confident when they’re booking you.