This has been a year like no other. The hair and beauty community has been through a lot of uncertainty, having had to learn to work (and live) in the “new normal”.
At times like these, it’s more important than ever to celebrate your achievements and to show your clients how amazing you and your team are.
Which is why we’re very excited to announce the return of Top Rated – our annual initiative that celebrates our partners who go above and beyond to provide perfect experiences for their clients.
How can I become a Top Rated 2020 Partner?
This year, we’re letting your clients do the talking. We’ll be counting up 5-star reviews left by your clients online – whether they booked through your Treatwell profile, your Book Now buttons, or directly with you.
To become a Top Rated 2020 partner, between 1st January – 7th October 2020, you must have:
- Over 90% 5-star reviews. This means 9 out of 10 reviews need to be 5-star.
- At least 20 reviews. We wouldn’t want new businesses to miss out, so even if you’re relatively new to Treatwell, you can still become Top Rated 2020, as the minimum number of reviews is 20.
Why are good reviews important?
When it comes to finding the right salon, the best hairdresser or nail artist, people want to hear about others’ experiences before making up their mind. Did you know that over 90% of bookings go to salons with 21 or more client reviews? That’s right – good reviews play a huge role in keeping those bookings coming in.
Positive reviews also help you build a strong online reputation, and that’s important. Now more than ever, customers are looking for salons that go above-and-beyond to create a safe, hygienic environment – and seeing lots of 5-star reviews is the ultimate way to make clients feel confident when they’re booking you.