We’ve recently introduced a quick and easy way for you to add Book Now buttons to your Facebook, Messenger and Instagram through Connect. Completing just one set-up adds Book Now buttons to all your social media pages, instantly.
We’ve now improved this new feature based on your feedback. The main change is that you’ll be able to see if the button wasn’t added to your Instagram – and what you need to do to fix the issue.
We’ve added some messaging to guide you when issues with Instagram arise
Some of you told us you were having issues with adding the Book Now button to your Instagram. This mainly happens because your Instagram isn’t linked to Facebook – and needs to be fixed on your end because we don’t have access to your Instagram settings.
To help make you aware of the issue and to show you how to fix it quickly, we’ve added an error message that’ll show up if adding the button to your Instagram account wasn’t successful.
This message will guide you through the steps you need to take to fix the issue, such as:
- Linking your Facebook and Instagram accounts
- Completing all outstanding actions on your Facebook page
- Relinking Connect to your social media accounts
Haven’t linked Connect to your social media accounts yet? You could be missing out on bookings. Learn more here