It’s been a busy month over here – and there are two great new features we can’t wait for you to try out. We’ve built them to help you get even more bookings, make your clients’ lives easier – and save you time.
Get bookings through your Facebook, Instagram and Messenger in one simple installation
Social media presence is at the heart of running a successful salon. But it’s not just about building engagement and sharing photos of your best work. It’s also about giving your followers a quick and easy way to book you, without leaving your social media profile.
So that it’s easier for you to take bookings through your social media, we’ve partnered with Facebook and Instagram to make setting up your Book Now buttons across your social media accounts quick and simple.
You can now add your booking buttons to your Facebook, Instagram and Messenger with one installation through Connect.
What if I already have a Book Now button on my Facebook and Instagram accounts?
Because of some Facebook changes, you will need to update it to keep on getting bookings.
Don’t worry – it only takes two minutes.
Clients who book you directly can now manage their appointments online, too
Now all your clients can manage their appointments quickly, easily, 24/7 – whether they booked you via your client app or with you directly (by calling up or popping in).
This also means fewer interruptions to your workflow and potentially fewer no-shows, as it’s easier for clients to reschedule their appointments – or cancel if they have to.
This is how it’s going to work:
- You’ll create a new appointment in Connect
- Your clients will receive an appointment confirmation email with information about your reschedule and cancellation policies (and links to reschedule or cancel)
- If rescheduling, clients will be able to choose a new date and time slot based on your real-time calendar availability in Connect
- Once they’ve made the changes, your calendar in Connect will be updated instantly, with a notification sent to you and your client
Learn more about the new feature here.