Some professionals are uncomfortable with the idea of putting away their paper calendars and relying on an online program. It seems even more difficult to go online not only with the calendar but also with the cash register: Doesn't this put you in too much of a dependency? In recent years, our everyday lives have changed dramatically, and the Internet has become an indispensable part of them. Usually we don't even notice that we're online anymore, mostly we're reminded of that in situations, when we don't have the internet. And often this has nothing to do with an Internet outage: When flying, for example, internet access usually has to be booked for a fee, so that above the clouds many of us cannot do what we otherwise do all day long: Surf the Internet or write messages to friends and family and send pictures.
How great is the danger really?
To get a feel for how great the danger really is of standing in the salon without the Internet - and thus without an online calendar and a POS system - try to remember the last time you didn't have an Internet connection on site? If you can think of recent or regular situations, you should contact your Internet provider - because the normal situation is that a DSL connection just works.
What happens if the DSL connection should really fail once?
Treatwell POS can be used on computers and mobile iOS or Android devices. Should your DSL connection fail, you can simply continue working using mobile internet. If your device lacks mobile internet, simply set up a mobile hotspot on your smartphone to continue working with it.
If you notice that there is no connection to the Internet, we recommend the following steps:
- Check whether there is a DSL malfunction at all: Is it possible that only the Wifi connection has been disconnected from the router? Are all cables correctly connected to the router or is there a loose contact?
- Restart your devices: First, the router by disconnecting the power supply for 30 seconds. Then your computer/ smartphone/ tablet. Then wait a few more minutes until your router is connected to the Internet and your devices are connected to the router.
If the problem persists, use your smartphone and mobile Internet to check for malfunctioning sites to see if there is a DSL malfunction. If so, the problem is with the Internet provider, but in most cases such problems are solved after a short time. When the connection is restored, you can perform those checkouts, that you might have missed during the outage.