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Let anyone from your team send email campaigns to clients
Let anyone from your team send marketing campaigns directly from Connect. Whether you’re out of the office or simply don’t have time to stay on your clients’ radar with regular online marketing, you can easily assign these responsibilities to any team member.
Simply go to ‘team’ in settings and click on the team member you’ve chosen. Click on ‘view and customise’ and under ‘clients & marketing', tick the box next to ‘Access marketing tools’.
Even better reviews for your team
Reviews are key when it comes to building your online reputation. With this in mind, we’ve been working hard to create a seamless user experience for your customers, so you can get even richer content in terms of feedback.
Hot on the heels of the new review flow, we’ve added a ‘sentiments’ feature which allows customers to elaborate on their rating scores with one tap feedback.
If a customer scores your salon a 4 or 5, they’ll be able to choose a ‘sentiment’ which represents the team member they were treated by. Customers can pick from knowledgeable, experienced, attentive, friendly or other. Quality feedback for quality treatments!