Top Rated 2019 celebrates and rewards our best partners who provide customers with the perfect experience.
Reviews are a key part of this, as they show you how happy customers are with their experience. Reviews help build your online reputation and play a key role in attracting new customers (4 out of 5 customers read reviews before choosing a salon). Plus, the higher the rating, the more likely people are to book with you (up to 5x more in fact!).
That’s why reviews are one of the criteria to qualify for Top Rated 2019 (in addition to online rebookings)- you’ll need at least 10 Treatwell reviews with an overall rating of 4.3 or higher. Treatwell and Connect give you all the tools to get more (and richer) reviews of the services and experiences you provide.
Read on below to find out how to boost your online reputation and get even more reviews:
- Why are reviews important?
- How do I get my first 10 reviews?
- How can I encourage more reviews from all my customers?
- What is my review rating?
- What if I receive a negative review?
- How can I report a review?
Top Tip: Read through our Top Rated 2019 Checklist and tick our pointers off to become Top Rated 2019.