- Where is the POS quicklist located?
- Product / Salon voucher
- Cash deposits and cash withdrawals
- Close day
- Transaction report
- POS Help Centre
Where is the POS quicklist located?
At the top of the calendar view you will find a small symbol representing a till. With a click on the till you can open the so called ‘POS quicklist’ with the most used functions of the Treatwell POS module.
Product / Salon voucher
This function can be used when customers come without appointment but want to buy product items or salon vouchers or gift cards. This window does not show any services and is basically the same procedure as checking out a service.
Cash deposits and cash withdrawals
Whenever you take out cash from the drawer or put in cash in the drawer you have to carry out a transaction. In order to do that compliantly you always have to carry out the correct transaction type. Whenever you take out cash from the cash drawer without carrying out a checkout or issuing a refund, you have to enter a ‘cash withdrawal’. One of many possible examples would be if you take out cash to bring it to your bank. On the other hand, whenever you put in cash in the drawer and you are not carrying out a checkout or issuing a refund, you have to enter a ‘cash deposit’. This could be for when you are put in change in the cash drawer to give out change during future checkouts in the first place.
To carry out these transactions you have to use the POS functions ‘cash deposit’ and ‘cash withdrawal’ from the POS quicklist.
‘Cash deposits’ and ‘cash withdrawals’ must not be used for cash checkouts or cash refunds.
Questions regarding how these ‘cash deposits’ and ‘cash withdrawals’ have to be labelled for the rules of orderly bookkeeping are considered as tax consultancy and therefore we have to advise you to direct these question to your tax consultant or accountant.
At the end of each business day you have to carry out the day-end closing:
Once the day-end closing has been performed it is irrevocable. Any belated changes are not possible. The moment the actual day has been closed, all related functions to transactions (e.g. checkout, refunds, cash deposits and cash withdrawals) are not accessible anymore. They will be accessible again on the next day up to the moment the the day-end closing is carried out. Always check whether all of the appointments of the day which have been paid at the venue are being checked out (i.e. they are blue instead of green in calendar) in the Treatwell POS module before you actually close the day. If you want to make another cash withdrawal (i.e. to bring your day’s cash earnings to your bank) make sure that you enter the cash withdrawal before you carry out the day-end closing. To carry out the day-end closing you have to click on ‘close day’. A window will open and show you how much cash should be in your cash drawer (‘Cash available’). This sum is composed of the ‘opening cash balance’ and all cash transactions from the actual day. To be able to count how much cash really is in your till click on ‘open cash drawer’. After you have counted your cash, enter the amount in the field where it says ‘cash available’ and choose ‘Close day’. The end of day report will then be automatically created and can be printed.
Notes: If the ‘cash available’ in the drawer and recorded ‘closing cash balance’ differ when performing the day-end closing, an automatic ‘cash drawer adjustment’ in the amount of the balance will be recorded.
The ‘opening cash balance’ is the amount of cash which will be in the cash drawer at the beginning of the business day. Naturally this will always be the cash balance which was recorded on the previous business day when performing the day-end closing.
Printed thermal paper does fade out over time. To be able to meet any obligation to preserve records, please make sure to take precautions e.g. copies or scans.
Under ‘Transaction report’ you will find and see every transaction and receipts ever recorded in the Treatwell POS module. You can switch between the days using the left and right arrows and also switch between a ‘basic view’ and an ‘advanced view’. This way you will be able to see all daily transactions listed in a detailed and chronological order. Here every monetary flow of the day can be retraced. This way you are able to capture what has been sold when, to whom and at what price.
Note: The ‘Transaction report’ is accessible through the ‘Reports’ menu as well.
POS Help Centre
The POS Help Centre can be opened via the POS Quicklist too. This way any questions or misunderstandings can easily and quickly be dealt with.