The iPad model name is placed on the back side of the iPad. There are two tiny lines on the very bottom of the device, the first one has the model name in it. There you will see a combination of letters and numbers on the right side (e.g. ‘A1474’).
The iOS version can be found via the iPad’s ‘Settings’. Choose ‘General’ and then ‘Software Update’ to have the iOS version displayed (e.g. ‘iOS 11.3.1’). If there’s an update available install it.
The app version of our Connect iOS app is displayed within the app. In calendar view click the name of your salon on the top left side and then ‘About’ almost on the very bottom of that menu. The version is placed right under the green ‘Treatwell Connect’ line (e.g. Version ‘4.16.1 (23010683)’).