Just like any other technical system errors can’t be categorically ruled out for Treatwell POS as well. There’s always a possibility of hardware or software malfunctions and - more common - operating errors by the users. Since such errors can occur, there’s always the possibility of some incorrect POS data. One such occurrence therefore can not imply that your accounting is flawed in general. But incorrect POS data due to such errors and malfunctions should always be explainable; it’s best to have a written explanation prepared before any tax audit. For example, you could add a note to your documents such as ‘Operating error while carrying out the day-end closing on 06/08/2018’.
What to do if there's an error with the POS system
