As your business partner, it’s critical that any payments we send you are clear, accurate and easy to read. We send a detailed invoice on the 1st and 16th of every month, providing you with a full breakdown of your bookings in that period.
Here’s what to expect when you receive a Treatwell invoice:
This is a general overview of your account details, including the invoice period, invoice number and issue date. You can also see number of orders, their total value (including any commission or fees) and the current invoice total to be paid. Don’t forget, the closing account balance is negative when you will receive a payment and positive when you owe an amount to Treatwell.
This gives you a summary of your prepaid Treatwell orders, along with a breakdown of our fees and commission. You can see your new, repeat and booking widget orders, broken down by commission type to demonstrate exactly how much is due. This useful breakdown also includes how much VAT is applied and any adjustments which have been made.
The final section refers to your orders. Here you will find a complete summary of each treatment booked, and if they pre-paid on Treatwell, the order value is displayed in the ‘Pre-paid amount’ column. Likewise, if a customer pays at the venue, no value is displayed here. Depending on your payment plan, you may also see whether they were purchased by a new or repeat customer. The total then ties off your invoice, listing the full number of treatments sold, without cancellations. This gives you a clear idea of how much you receive per booking.