Within the orders section, you will find a complete summary of each treatment booked, and if they pre-paid on Treatwell, the order value is displayed in the ‘Pre-paid amount’ column. Likewise, if a customer pays at the venue, no value is displayed here.
Depending on your payment plan, your orders may be found in one list under ‘orders’ or instead broken down into new and repeat customers. This has been designed with you in mind, so you can easily see, per treatment, exactly what costs are involved.
Here’s what to expect in your Orders;
On the left-hand side, you’ll find the order date, fulfilment date and Order reference number. Always remember, the Order reference number is what you will need to provide if there are any issues with an item on your invoice.
Towards the right-hand side, you will see the total value of each treatment, along with the commission rate, the commission value per treatment as well as whether it was pre-paid or paid at the venue.
Finally, you’ll see the total number of orders, the total value of these orders, the total value of our commission and fees and the final amount to be paid to you.