To reschedule an appointment:
- Find and select the appointment you wish to reschedule on the calendar in Connect.
- Select the new date and time as agreed between yourself and the customer.
- Click “Save” at the bottom. The appointment will then move to it’s new date and time and the customer will be emailed a confirmation of the change.
It is important to discuss any changes to an appointment with the customer before rescheduling their booking. Communicating any changes beforehand helps to minimise any negative feedback, as well as creating a sense of trust and reliability between you and your clients.
Want to watch how it's done? Our Treatwell Academy is on hand to help! Click here and log in to your Academy account to find out more about rescheduling an appointment.