If there's one thing that can boost your chances of getting booked instantly, it's adding your full menu in Connect. Your clients are searching for a particular service to book – and only if that service is in the list of treatments you offer will they be able to book it with you.
Add every service you offer (not just the most popular ones)
That's why it's important to fill any gaps in your menu – and list everything you offer, not just the services that are most popular. For example, if you offer a wash and blow-dry, you could also list a curly blow-dry. If you offer eyelash extensions, make sure you list infills and removal too. Deep tissue massages can be accompanied by relaxing massages, brow waxing by brow lamination, and so on.
Many salons start by experimenting with offering a select few services through Treatwell to see what response they get. But by doing this, they show up for fewer customers and appear in fewer search results. The Treatwell marketplace is as competitive as the high street: you have to present your menu as effectively as possible to get the most out of being on the marketplace.
Make appointment management easier
Another advantage of having all your services in Connect is that appointment management becomes much easier. You won't have to type in the service each time you add a direct appointment – you'll just select it from the list that's already there. Quick, simple – and efficient.
More and more services are booked online – from restaurants and hotels to doctor’s appointments – by customers who used to book over the phone. It’s the same type of customer, looking for the same types of services, so make sure that they can find the service they're looking for in your menu.